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It has been over a decade since personal digital assistants (PDAs), or handheld computers, were introduced in the early 1990s. At that time, these devices offered only basic functions, such as a calendar, an address book, and a to-do list. With increasing computer power, memory, and several additional functions, PDAs are now a mainstay in the practice of medicine. Although the medical literature on PDA use has increased dramatically in recent years, few articles exist on their use in psychiatry. Perhaps psychiatrists have yet to embrace this new technology because they do not understand how helpful these devices can be. This article reviews the many capabilities of these devices in the practice of medicine. HistoryThe early PDA devices, such as the Casio Business Online Scheduling System (Casio BOSS), had limited memory and input methods. They did not offer more than a paper-based personal information manager. With the development of software that could be installed on the device, the Apple Newton MessagePad and eMate provided more capability. However, the Newton’s rather large size and poor recognition of handwriting were significant shortcomings. These devices were not widely adopted by either the general public or the medical community. Palm Computing deserves credit for starting the phenomenon with the introduction of the Palm Pilot in 1996. This well-designed device was small, easy to use, could backup information on the desktop computer, and offered character recognition. Currently, there are several devices available in different operating systems. Just as desktop computing power improves dramatically each year, PDAs have increasing capabilities: sharper screens, more powerful processors, and external memory. Some devices even have built-in cameras, MP3 players, cellular phone service, and wireless Internet capability. Today, most PDAs are based on either the Palm operating system (Palm OS) or the Pocket PC operating system (starting in 2003, it has been changed to Windows Mobile). Devices running Linux operating systems are available, but they are not popular for medical use and are only suitable for physicians who can write their own software. Palm had the luxury of being the market leader but has seen its market share shrink as devices with the Pocket PC operating system have become just as affordable as the Palm OS devices (Table 1).
Several factors should be considered prior to choosing a PDA (1). Processor speed, internal memory, type of external memory card, screen size, weight, and battery life are just some of the important hardware specifications to evaluate. Most medical software has been developed for the Palm OS; however, more software developers are now developing medical applications for the Pocket PC. It is important for first-time buyers to determine with whom they will be exchanging data and to what computer systems they will be connecting. Novice users may want to attend a class such as those offered at the Annual Meeting of the American Psychiatric Association or by a local computer retailer. All users should learn how to back up data on their computer via synchronization. The synchronization procedure installs new software and manages data between the desktop and the PDA. Other resources for learning about how to use a PDA include CD-ROM instruction guides (for example, see www.powerbyhand.com), Internet discussion forums (for example, Brighthand at see www.brighthand.com and the PalmInfocenter at www.palminfocenter.com), and books (Table 2).
General UsesThe basic organizer functions of the PDA lend themselves well to just about any psychiatric practice. The calendar or date book can set up regularly scheduled appointments and prevent double booking. Reminder alarms provide prompts for appointments, and the ability to attach notes provides additional information at a glance. One advantage is that administrative assistants can use Microsoft Outlook to schedule appointments that will appear in the PDA upon synchronization. Numerous software programs can provide organizational tools in addition to the calendar. Other basic functions of the PDA include a to-do list, an address book, and a memo section. These basic organizational features can be used to store patient information, referral sources, task lists, and short notes. They appear to be sufficient for most psychiatrists, but additional software offering many more options can be installed. Document EditingDocumentation of psychiatric encounters is primarily text-based and needs very few figures and graphs. PDAs are therefore practical for creating documents (2). Other medical specialties usually document a significant amount of additional information, such as laboratory results and trends, drawings or pictures of lesions or injuries, and figures that may require more sophisticated software. Several years ago, document editing on PDAs was limited to a specific format that required several steps for conversion to popular office applications (3). Now, Microsoft Word documents can be easily edited on PDAs and synchronized to desktop computers. Although the small screen size of PDAs is a drawback, their portability assists convenient document editing in various locations on the hospital ward. With regard to actual text entry, most PDAs use an onscreen keyboard or standardized character recognition. However, these integrated methods are slow, and text entry is best done using a collapsible, but full-size, keyboard. Capturing a voice file is an alternative available to those using Pocket PC devices. Here, a voice message is uploaded and transcribed by software such as Dragon NaturallySpeaking. Voice recognition on the PDA itself is not quite ready, although it will likely be more robust in the near future. Pocket PC devices also offer voice command to read schedules and run applications while driving. Databases or SpreadsheetsIt is handy to store patient encounters in databases or spreadsheets, which are then uploaded to the desktop computer. This information can be used to generate billing lists or, in training, to document patient encounters. The Department of Psychiatry at the University of California, Davis, is currently using a PDA with a system that organizes the consultation service and captures information on patients seen by the resident physicians. Indeed, PDA-based patient tracking has become popular in many residency training programs (4,5). For example, Grasso and Genest describe how a PDA medication- information database has led to decreased medication error rates (6). PresentationsOne of the newest PDA innovations is their ability to deliver PowerPoint presentations (7). A 6-oz PDA is much lighter and more portable than a 6-lb notebook computer and delivers a sharp presentation. Today’s PDAs have greater hardware capabilities and more software features and are able to sort and hide slides, display speaker notes, and allow limited transition effects. That said, this capability requires the purchase of additional hardware and software, and editing slide content must still be done on desktop or notebook computers. PDA wireless capabilities have improved with advances in the availability of public Internet access. Several years ago, e-mail access was limited to slow speeds. Today, with increasing public wireless network “hot spots” (also known as “Wi-fi”), access is more widespread and faster. Even Web-browsing software has improved graphic capability and improved use of the small screen available. Many companies offer server technology with specialized data parsing and formatting for PDAs that assists access to documents, databases, and other information. Medical UsesPatient Tracking In the past, these software programs were designed for single users. Now, many products integrate with such existing hospital information systems as Patient Keeper (www.patientkeeper.com). These systems serve as a bridge to parse data for viewing on the handheld platform. With the development of wireless local area network (LAN) access in hospitals, a newer trend is to use the PDA as a terminal to access the medical information system. Cedars-Sinai Hospital in Los Angeles, California, uses the Palm VII and newer devices to wirelessly and securely access the clinical information depository from any location (9). Medical Texts PDAs today benefit from brighter colour screens, faster processors, and the ability to access external memory. Many pocket guides can now be accessed with PDAs, including the DSM-IV-TR and the 5-Minute Clinical Consult (10). This contrasts happily with the past, when resident physicians and students had to carry numerous pocket guides on rotation or on call. Now, their lab coats need no longer be burdened with several pounds of portable guides: they can be replaced with a PDA carrying electronic versions. This portability is an advantage for physicians on the move, especially in the inpatient setting. Most medical texts are available from several publishers via proprietary reader programs. Content publishers such as American Psychiatric Publishing and Lippincott Williams and Wilkins have partnered with companies such as Skyscape (www.skyscape.com) and HandheldMed (www.handheldmed.com) to distribute their texts using their reader software. Currently, many Web sites have helpful medical information; however, only a small (but growing) number of hospitals have wireless Internet access. Nevertheless, even without an active Internet connection, information can be captured in several ways for viewing on PDAs at the point of care. Avantgo (www.avantgo.com) is a popular off-line Web site viewing program. Further, many companies have created channels or specific Web pages with abridged content designed for viewing on PDAs, including several journal publications. This information is updated whenever the PDA is synchronized with a desktop computer and active Internet connection. In a similar fashion, iSiloX (www.isiloX.com) and Plucker (www.plkr.org)—both of which are free programs—also provide off-line viewing of Web sites. These programs work by using desktop-based software to condense and save relevant Web pages for viewing on the PDA. The iSilo viewer must be purchased to use the hyperlink capability, but it has the advantage of supporting many document types, especially those found on Memoware. Another option is to capture Web sites using Adobe Acrobat (www.adobe.com). Most physicians are familiar with this software, because many journals provide Adobe Acrobat PDF versions of articles for download to view on the computer or to print, but few are aware that Adobe also offers a free Adobe PDF Reader for the Palm and Pocket PC PDA. This reader requires a desktop program to adapt the PDF document for PDA viewing. Drug Reference Guides Medical Education Residency training programs are also increasingly implementing PDAs. For example, the program directors of all American Academy of Family Physicians (AAFP) and American College of Osteopathic Family Physicians (ACOPF) residency programs in the US were surveyed; two-thirds of the 50% who responded indicated that they already used handheld devices in their residency program, and 14% indicated that they planned to introduce PDAs in the following 24 months (21). The University of California at Davis Psychiatry Residency Training Program has been a pioneer in using PDAs (22). PDAs are used for electronic sign-out and in the consultation service, for documentation and medical applications (2,8). To assess how trainees are being exposed to different spheres of their specialty, the University of British Columbia Division of Urology developed a PDA-based system that documents all clinical and academic activities of urology residents. Customized pick lists allow residents to document all their activities, which are synchronized into a central database on a stand-alone server. Such information as location, diagnosis, and type of activity are recorded, allowing the training director to determine areas of curriculum weakness (23). Similarly, third-year medical students at the Indiana University School of Medicine and the Medical College of Wisconsin used a PDA to track their exposure to basic clinical skills, an exercise that highlighted significant gaps in this area (24,25). Prescription Writing Research Clinical trials increasingly use PDAs to collect data on adverse reactions to medications being tested (16). In one study, the total time needed for data collection on a PDA, with transfer to a computer, was 23% faster than that needed to record data by hand and showed 58% fewer errors (29). Remote data collection infrastructure can be set up with the existing cellular phone network. This system transmits clinical trial information using wireless markup language and has the potential to provide almost real-time data collection at the point of service via PDA or cellular phone (30). In a related issue, PDAs are also used to collect medical history data at the point of service. A comparison of acute pain assessment on paper vs PDA demonstrated that PDAs were more likely to contain complete documentation regarding pain and side effects and that the overall encounter time was shorter (31). Goldstein illustrates PDA mobility for real-time collection of data on pain and disability in the operating suite, in the office, and in the hospital (32). Even patients use PDAs to track medical history in the form of electronic diaries (33); patients with rapid-cycling bipolar disorder are using PDAs to transmit mood-related data wirelessly to a centralized database (34). Biometric monitoring devices such as blood pressure cuffs, scales, pulse oximeters, and spirometers can be linked to a PDA to transmit data via the Internet or modem (35). Data capturing can be as simple as using the PDA’s built-in features, such as the memopad. Alternatively, with the development of handheld databases using mobileDB (www.handmark.com) or HanDbase (www.ddhsoftware.com), it can be more complex. For large-scale data collection, a more robust solution is to develop applications with form software, such as Pendragon Forms (www.pendragonsoftware.com) or Satellite Forms (www.pumatech.com/sf_mad_main.html). These programs synchronize data collected on the PDA with desktop databases, such as Microsoft Access, for analysis. Larger-scale database vendors such as iAnywhere (www.ianywhere.com) also offer mobile database solutions integrated with such device- management and enterprise-level collaboration and communication software as Microsoft Exchange. Psychiatry-Specific Applications
Various diagnosis-assistance pearls for the Palm OS are available at PocketPsych (www.pocketpsych.com/Resources/ downloads.htm) and Memoware (www.memoware.com). Medical Piloteer (www.medicalpiloteer.com) sells a program called PsychDx that summarizes the DSM-IV TR criteria in a structured format. This site also offers DepressQ and ManiaQ, which are checklist-based programs for the Palm OS that assist in diagnosing mood disorders. There are no specific mental disorder diagnosis programs for the Pocket PC, but DiagnosisPro from Medtech (www.medicalamazon.com) offers differential diagnoses based on different signs and symptom entries. MedRevu (www.meddrevu.com) offers Psychiatry Recall, which has diagnosis and treatment information designed for medical students. Compendica (www.compendica.com) has a psychiatry specialty module for its Palm OS-based SpeedReader reference tool. This module covers epidemiology, history and examination findings, diagnostic information, therapeutic information, and patient information. The American Psychiatric Association practice guidelines are available at Handheldmed (www.handheldmed.com). With the increasing awareness of complications secondary to psychotropic medication use, various medical calculators and medical resources are helpful. The National Heart, Lung, and Blood Institute (NHLBI) has developed a calculator of body mass index, clinical guidelines on overweight and obesity in adults, and adult-treatment panel cholesterol management guidelines (http://hin.nhlbi.nih.gov/palmapps.htm). Medical calculators can also check absolute neutrophil count and corrected QT interval. Medcalc (medcalc.med-ia.net/desc.html) is a well-known calculator available for free, but only in the Palm OS. Kent Willyard, MD, lists various medical calculators for the Palm OS (http://pbrain.hypermart.net/ medapps.html) and the Pocket PC (www.medicalpocketpc.com/software/calculator.shtml). Security Several existing mechanisms protect information on the PDA. Password protection is a simple method to prevent access to the device, but security should also include the use of encryption software such as PDASecure (www.trustdigital.com) or PDADefense (www.pdadefense.com). An advantage of using these packages is that specific protected health information can be encrypted, leaving medical reference texts and other applications alone. Using coded patient identifiers (17) or the last 10 digits of patient social security numbers is another strategy (38). A key element of PDA security is the ability to automatically lock out after a defined period of inactivity. Passwords are often forgotten, but such alternative methods as signatures, button combinations, and numeric keypads exist. DiscussionPDA use in medicine has dramatically increased in recent years, with more literature published every year. The Arizona Health Sciences Library no longer maintains a bibliography of PDAs in health literature (http://educ.ahsl.arizona.edu/pda/art.htm) because the National Library of Medicine has added “computers, handheld” to MeSH terms available in Medline. This makes it easier to search for articles on this growing topic. In discussion, one of the cofounders of the popular ePocrates RX program said that he felt psychiatrists have yet to join the trend to PDA use, as suggested by the low numbers registering to use this software (personal communication, J Tangney, 2003). It may be that the small number of PDA articles published in psychiatric journals also reflects this and indicates either limited PDA needs or a lack of interest among psychiatrists. However, the large numbers of psychiatrists who attend workshops and courses at the American Psychiatric Association Annual Meetings suggest that interest does exist. One of the issues is that, although more software and newer hardware are available, they may not be yet optimized for the medical environment (39). Technological limitations such as their fragility, small size, and lack of voice recognition restrict their usefulness. In particular, lack of integration with the myriad information systems available today, as well as lack of connectivity options, limits their implementation. Human factors also make it difficult to implement new technology, and advance preparation is needed to ensure that technology solves “real-world problems” with “room to grow” (40). Nevertheless, the growing capability and number of PDAs in the consumer and medical sectors indicate that these devices are here to stay. Wireless technologies such as “wireless LAN” and “Bluetooth” enhance the usability of PDAs with easy access to hospital information systems (41). These technologies are steps toward convergence, where all information needed by physicians arrives on a device with seamless access to the main information system. This concept represents one of the situations in which PDAs would enjoy more system- wide implementation (39). ConclusionPDAs are increasingly able to support to busy physicians managing complex information in the practice of medicine. Medical literature describing successful implementation of these devices is increasing every year. With the improving software interfaces and greater hardware capacity in a small form, the mobile computer will become the essential tool in medicine. References1. Luo J. Personal digital assistants, which one is right for your practice? Current Psychiatry Online 2002;1(12). www.currentpsychiatry.com/2002_12/1202_psyber_psy.asp. 2. Luo J, Hales RE, Servis M, Gill M. Use of personal digital assistants in consultation psychiatry. Psychiatr Serv 2002;53:271–2, 279. 3. Luo J, Karlinsky H. Personal digital assistants for the clinician. CPA Bulletin 2000;32:136–9. 4. Larson JL, Look R, Schiffman B. A hand-held computer-based procedure log. Acad Emerg Med 2001;8:583. 5. Garvin R, Otto F, McRae D. Using handheld computers to document family practice resident procedure experience. Fam Med 2000;32:15–8. 6. Grasso BJ, Genest R. Use of a personal digital assistant in reducing medication error rates. Psychiatr Serv 2001;52:883–6. 7. Luo J. A valuable audio-video tool in your pocket. Current Psychiatry Online 2002;1(10). www.currentpsychiatry.com/2002_10/10_02_psyber_psy.htm. 8. Luo J, Hales RE, Hilty D, Brennan C. Electronic sign-out of using a personal digital assistant. Psychiatr Serv 2001;52:173–5 9. Duncan RG, Shabot MM. Secure remote access to a clinical data repository using a wireless personal digital assistant. Proc Am Med Inform Assoc Symp 2000:200–14. 10. Ebell M, Rovner D. Information in the palm of your hand. J Fam Pract 2000;49:243–51. 11. Hogan R. ePocrates qRx 4.0. JAMA 2001;286:229–30. 12. Enders SJ, Enders JM, Holstad SG. Drug information software for palm operating system personal digital assistants: breadth, clinical dependability, and ease of use. Pharmacotherapy 2002;22:136–40. 13. Rothschild JM, Lee TH, Bae T, Bates DW. Clinician use of a palmtop drug reference guide. Journal of the American Medical Informatics Association 2002;9:223–9. 14. Adatia f, Bedard P. “Palm Reading”: 2. Handheld software for physicians. CMAJ 2003;168:727–34. 15. Abbott JW. One requirement that all students like. www.palmone.com/us/education/studies/study34.html. 16. Cohn M. The prescription is palm. Internet World 2002(July);44–6. 17. Alderson TS, Oswald NT. 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Poster session at American Association of Directors of Psychiatry Residency Training Annual Meeting; March, 2001; Seattle (WA). www.aadprt.org/public/annual_ meeting_2001/Poster_Presentations.pdf. 23. MacNeily AE, Nguan C, Haden K, Goldenberg SL. Implementation of PDA based program to quantify urology resident in-training experience. Can J Urol 2003;10:1885–90. 24. Engum SA. Do you know your students’ basic clinical skills exposure? Am J Surg 2003;186:175–81. 25. Bertling CJ, Simpson DE, Hayes AM, Torre D, Brown DL, Schubot DB. Personal digital assistants herald new approaches to teaching and evaluation in medical education. Wisc Med J 2003;102(2):46–50. 26. Rabinowitz E. Will palm-size computers make electronic prescribing happen? Managed Care 1999;10:59–61. 27. Using computers and information technology to prevent medical errors. Agency for Healthcare Quality and Research. www.ahrq.org/qual/newgrants/it.htm. 28. Tseng HM, Tiplady B, Macleod HA, Wright P. Computer anxiety: a comparison of pen-based personal digital assistants, conventional computer and paper assessment of mood and performance. Br J Psychol 1998;89:599–610. 29. Lal SO, Smith FW, Davis JP, and others. Palm computer demonstrates fast and accurate means of burn data collectin. J Burn Care Rehabil 2000;21:559–61. 30. Eikemeier C, Grutter R, Heitmann K. A new generation of remote data entry: using WAP-phones in clinical trials. Stud Health Technol Inform 2000;77:338–42. 31. VanDenKerkhof EG, Goldstein DH, Lane J, Rimmer MJ, Van Dijk JP. Using a personal digital assistant enhances gathering of patient data on an acute pain management service: a pilot study. Can J Anaesth 2003;50:368–75. 32. Goldstein HS, Rabaza JR, Gonzalez AM, Verdeja JC. Evaluation of pain and disability in plug repair with the aid of a personal digital assistant. Hernia 2003;7(1):25–8. 33. Kerkenbush NL, Lasome CE. The emerging role of electronic diaries in the management of diabetes mellitus. AACN Clin Issues 2003;14:371–8. 34. Lumsden DJ, Kreindler D, Woolridge N, Levin A. Wireless mobilitiy: mapping long-term mood variations in bipolar mood disorders. www.bul.utoronto.ca/events-november.html 35. Terry K. Monitor patients online? Medical Economics 2001;67-8,70,73–4. 36. Steiner W. Handheld computer use in a psychiatric outreach program. CPA Bulletin 2003;35(5):30. 37. Pancoast PE, Patrick TB, Mitchell JA. Physician PDA use and the HIPAA privacy rule. J Am Med Inform Assoc 2003;August. Forthcoming. www.jamia.org/preprints.shtml. 38. Malan TK, Haffner WH, Armstrong AY, Satin AJ. Handheld-computer operating system program for collection of resident experience data. Obstet Gynecol 2000;96(5 Part 1):792–4. 39. Gillespie G. PDAs are willing, but will they be able? Health Data Management 2002;Dec:21–2,26,28. 40. Hey L. Championing new technology in your practice. Group Practice Journal 2000;49(10):26–7. 41. Lou E, Fedorak MV, Hil DL, Raso JV, Moreau MJ, Mahood JK. Bluetooth wireless database for scoliosis clinics. Med Biol Eng Comput 2003;41:346–9. Author(s)Received and accepted September 2003. 1. Assistant Clinical Professor of Psychiatry, UCLA Neuropsychiatric Institute and Hospital, Los Angeles, California. Address for correspondence: Dr J Luo, UCLA Neuropsychiatric Institute and Hospital, 760 Westwood Plaza, Los Angeles, CA 90024 e-mail: jsluo@mednet.ucla.edu
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